Received amazing customer service today from Sean, love my chair, which has travelled to many countries. I would recommend this type of scooter to anyone that requires a wheelchair, easy to use, great independence, I am asked everywhere I go, OMG that is so easy to to put up and down.
A review from Tina W. I have one and it’s really good. I can get it out of the car easy and whizz around town. I do struggle now to get it back into the car but try to nab an unsuspecting man to help me lol. They never say no. I’m not sure if Sean still goes out to everyone but he brought mine to the house and showed me how to do it and have a test run
A review from Sharon P.
I’ve had my J10 for over 6 months and I wanted to give it a good test before I wrote a review. I have been a wheelchair user for 10 years and I feel it’s extremely important to be able to read unbiased warts and all reviews on any chair you’re contemplating buying. Chairs are a big investment and you can fall into the trap of buying something totally unsuitable (I speak from bitter experience).
I arranged a demo and Shaun arrived at my home with a chair. He’s a lovely guy I didn’t feel rushed or pressured to buy in anyway. I went on a test run which went ok. I’m used to a mid wheel drive but I got the hang of driving this quite quickly. Shaun answered all my questions and was very knowledgeable about the chairs. I decided to buy one. I chose a pink one and Shaun went above and beyond to make sure I got it within a week. My first trip out with it was to Skegness, then London. It handles well and is great for travelling on the train. I’ve had to tweak a few things to make it comfortable enough to spend most of the day in it and a good cushion makes all the difference. This really is a very good chair. It’s sturdy and the batteries can go on all day. Going round London sightseeing all day wasn’t a problem. The charger isn’t cumbersome and there’s a bag underneath to keep all the bits and pieces in. It’s pretty easy to fold and unfold and fit into the boot. It’s light compared to my other chair but it still needs a bit of muscle to lift it. If you’ve not driven a power-chair before give yourself time to get used to it. Overall I really like this chair. A couple of things to be wary of though. I found it started to runaway on some slopes that weren’t particularly steep be especially careful on drop kerbs when crossing roads. Some pavements that are cambered can be difficult to negotiate. For the most part though it handles well and I would recommend it.
A review from Amanda W. Best wheelchair I ever bought and best company I have ever delt with took it to Orlando a couple of weeks ago and it's was fab so easy to use and sturdy on any surface.
A review from Emma B. We have recently got a electric wheelchair from this company for our daughter.. We was very lucky to also get some help from Caudwell Children towards it. I cannot recommend the company high enough. Shaun went out of his way to help us and the wheelchair is fantastic. It has made such a difference to our daughter and she was able to take her dog for a walk whilst in it for the first time in a long while without her legs collapsing, her being in pain or tired. Worth the money completely and recommend!!!!!!
A review from Esther M. I have one of these and it’s brilliant, folds within seconds, I feel very safe in it even on dodgy pavements, it’s easy to manoeuvre and has given me the confidence to get out on my own
A review from Jean B. Service so far very good ,Shaun very helpful and the demo was useful. Just had my chair for a couple of days so not really tried it fully yet ,heavy rain stopped play 😀. The chair itself is comfortable and stylish and folds easily, a little heavy if I'm honest .A big strapping man needed ( sorry hubby) lol. Practise makes perfect maybe get a hoist in the future.Thanks again Shaun.
A review from Jenny O. I have had my J10 chair since October 2017 , it has changed my life ! I have booked my first overseas holiday in 10 years and am so looking forward to it . I spent a long time thinking about this chair and saving up and in the end a dead scooter forced the issue , I know people say it’s expensive but the design , the style , the groove colours !, are all worth it but most of all the service from Better Products is exceptional . Friday (2 days ago ) I phoned to say I couldn’t get one of the batteries out of the frame , now on a day to day this makes no differences at all , it works on one or two batteries I can charge them one at a time etc, well I thought with going away in two weeks if the airport want me to take them out I will have a problem. Paul the engineer called me Saturday and came to me Sunday he managed to remove the stuck battery and gave me s new one . But also tightened up everything and did a service . I can’t thank him and the office enough , and also recommend that people get their chairs serviced regularly . Thanks again for getting me on holiday !
A review from Wendy W.. No one is forcing you to buy one of these chairs, please do tell me where you can buy a good quality chair cheaper, I have looked at several yes they were cheaper but very flimsy and not of a good quality so befor you all dimiss this chair why don't you try it and.then.make your minds up I wouldn't be without mine... It's the best wheelchairs on the market I am an amputee and I would be lost without mine it gives me my independence back I can fold and unfold the chair on my own give it a try and see for yourself we don't choose our disabilities but we can improve our independence!
A review from Jean B. Service so far very good ,Shaun very helpful and the demo was useful. Just had my chair for a couple of days so not really tried it fully yet ,heavy rain stopped play 😀. The chair itself is comfortable and stylish and folds easily, a little heavy if I'm honest .A big strapping man needed ( sorry hubby) lol. Practise makes perfect maybe get a hoist in the future.Thanks again Shaun.
A review from Melanie KW I’ve just bought the 10J power chair & I am so pleased with it. Best chair I’ve ever had. This company offer w wonderful service with no pressure Re sales & they offer a wonderful aftercare package too. Love my new wheelchair & thank you Shaun for being so honest! Everything you said about this chair is true!! I recommend this chair to anyone who needs a folding powerchair!!
A review from Amanda W. I also had great service for this company and have found this chair a god send best thing I have ever bought.
A review from Wendy W. Brilliant chairs brilliant service and they offer prepayment plans
A review from Karen H. I had no issues, perfect service from company todate, I have now had a hoist fitted in my car, works great. I love this wheelchair full independence.
A review from Becci Louise F. I got the j10 in February this year I waited to review till after I had been to Florida in April it was amazing I went for two weeks and only had to charge it about 4 times loads of people asked me questions about where I got it and how kwl it was and how they had been looking for something similar for family members the only downside is yes it is one of the lightest electric chairs on the market but it is still quite heavy to lift in and out of the car I could do it on my own but it was hard work if u have a lot of upper body strength this probably isn’t a problem I consider myself to have normal maybe just above normal upper body strength if your car has a boot smaller or similar to a Ford Ka it won’t fit u need slightly bigger but to be fair it’s because of the slope on the boot lid of it wasn’t so slopped it would have fit but to be honest the chair is so worth it for all the perks it brings that these are very minor things so don’t let them put u off i have fibromyalgia and day to day I’m fine it’s because I do Disney holidays that I wanted it and I’m so glad I bought it now
A review from Michelle D. Bumblebee is back in action!! Shaun/Fiona thanks so much and I will make good use of the cards . I've said it before and I will say it again amazing company and staff 🏆🏆🏆
A review from Abigail S. Love it. Can fold into my car boots with lift machine
A review from Alistair B. From the 1st contact I had with Shaun when in enquired about the folding wheelchair as I didn’t know what would be best for me or if I could get one that suited me Shayne made it simple! He is truly a genuine guy who wants to help you. He offered me a home demo of the chair to help me understand what I was getting, and spent time speaking to me about my needs and wants. He gave me truly great, factual advice. I was worried about the distance it can travel so wanted to buy additional batteries. Shaun advised me against this completely as it was not needed and even put a bet on with me that if he was wrong he would give me new batteries for free lol. The chair itself is amazing, it’s speedy but not overly so, comfortable and the best thing is exactly what i got it for it folds flat and can be put into the back of a car with ease. It folds so simply and elegantly that my 9year old can do it with just one hand(can’t ask for better than that). For anyone who is thinking that they can’t decide whither to get this or not. Don’t think anymore get a home demo and signed up for one ASAP as it’s a complete changer! Thanks again Shaun, I will continue to sing your praises as this is an amazing chair and the service you give is amazing. Very much appreciated. I can only find great possibilities for the versatility of this chair. Why on earth would you not see the good in this chair. Truly remarkable.Thanks again
A review from Donna B. Excellence customer service again can't thank these people enought for what they do. Love my wheelchair my independent once again is amazing. As for helping with question and things can't fault them. Received my spare part in a couple of days. This is far the best thing I have invested in.
A review from Carole N. Hubby and I have just purchased fold up power chairs from Better Products. More use in a week than our ‘big’ powerchairs have had in 4 months!! Worth every £1! Please check their website. Thoroughly recommend. We have two of these and are paying monthly for them. My hubby has higher rate daily care and I have standard rate mobility and daily care.
A review from Jenny O. I love my J10 too ! Just booked my first overseas holiday in 10 years Cos I can take my chair !
A review from Dot H. They’re worth paying out for
A review from Roberta r.H. I have a 10J & I love it 😍 no more having to be pushed in a manual chair, Freedom !!! 😊 Xx
A review from Maureen M. My two daughters Donna and Tracey have bought these electric wheel chairs, very handy for putting in the car, good customer service.
A review from Svend F. P. Thank you very much for the great service Shaun. Be careless and get bent on the front wheel of my BPDP wheelchair. Contacted Shaun and it only took a week so new parts were delivered from China to my holiday destination in Thailand, without any charge to me..Top service. Am very pleased with my electric wheelchair. Thank you very much again. Best regards Svend F. P., Norway.
A review from Fred D. This company is the best ever for service, lovely people and prompt efficient service. As well as that this wheelchair has revolutionised my getting about. It is nippy, flexible (turn around in a lift), comfortable, folds easily and also easily transported in the car. We have been on Aircraft, cruising, theatres and concert halls! Briliant! Thank you so much Shaun and all at Better Products For Disabled People.
A review from Gemma R I cannot thank you guys enough! Had my 10J chair for about a year now and it never seems to want to stop going. It has changed my life drastically and I have now finally gained the independence I needed; that confidence has shone through and has landed me a job with the ambulance service. I mainly dealt with David and could not have asked for a more friendly and approachable guy. He really looked after me and ensured that everything was 110% right before leaving me be. I’ve also recently joined lots of disabled people’s organisations and have passed on your details to them all. Hopefully I’ve helped you guys gain new customers as a way of paying back the appreciation! Thank you so much, it truly has been a game changer!
(Facebook-29 March at 22:14)
A review from Kris L. My Nan bought one from these and has told me it is the best thing she has ever owned it’s give her freedom she can go places alone instead of relying on people it’s reliable and comfortable. She is currently enjoying herself her self using this powerchair and I cannot thank you enough she seems so happy!!! Definitely worth every penny it’s very light easy to use and fold and put in a car if you haven’t seen or tried one it should be on your to do list !!!! Great deals great service great people !!! Sorry for the long message but so much is to be said My family is very important to me and seeing my Nan this happy for the first time in a while with her independence is the greater thing ever !!!
A review from Kathleen B. Hi I bought one from you and I have shared your site with others and showed them how it works and people love it I have just been to Florida Orlando for my holiday and the airline was very impressed with my wheel chair that they thought it was unique.people have asked me about my wheel chair and I am always demonstrating it I thought I would let you know it’s the best thing I ever did was getting this I hope you get a lot of sales from Florida good luck xx
A review from Karen S. Bought my red J6 in the summer. My chir is a real work horse, I fold it and unfold it at keast 4x daily. It travels in the boot of taxi's and gets me round work, shops, etc every day. I have no complaints. Believe me these guys give a good service. At the weekend I struggled to get the joy stick unit to connect. Think I had managed to bend a couple of the pins in the connector? Well tonight David came to my house after I finished work and fixed it. Checked it over, replaced the whole unit, including wires, replaced two front wheel bearings because I said I could hear a clicking. Gave it a good check over and even road tested it. NO CHARGE!! thank you so very much guys xxx — feeling happy.
A review from Fred D. The customer service from this firm is second to none! Brilliant chair, comfortable, flexible, manoeuverable and easy to manage in and out of car! We have been on buses, trains planes and ships! Really good product!
A review from Wendy W. Fantastic company well the company is ran by two brilliant gents and there small team you are well looked after by them affordable wheelchairs which you can now get finance on well worth having a look on there page and having an home demo
A review from Anthea B. Just to let you know we had a brill journey out to Italy with chair, all worked brilliantly got a lot of comments, from crew, staff etc and also people enquiring where we got it.
A review from Michelle D.
A review from Zoe E. Love mine does a great job 👍 thank you 😊
A review from Colin J. Got my wife’s electric wheelchair in Marrakesh at moment been a great help no problems at aircraft or airport would recommend it to anyone xxx
A review from Kathleen W. I have the 10J model of this chair. It’s the best chair I have ever had. It fits in any car and is so light my 73 year old mother can lift it in and out of the boot. I use it every day and only have to charge it once a week.
A review from Charissa M. Fantastic power chair, easy to fold, no dismantling required. Comes fully charged just unfold and go!
A review from Michelle R. D I didn't review as soon as I got my chair as I wanted to give an honest appraisal and thought a few days away would be the perfect road test. What can I say that won't sound gushingly overboard. You know what? I am going to gush but I just love it as does my family!! Couldn't be easier to fold and open, bus driver was amazed with it and happily lifted it in and out the luggage hold the entire trip. The battery life is almost other worldly and I drove it from morning till night and never even used a 1/4 of the charge each day. It coped with uneven pavements and even some cobbles and a more comfortable chair I've never sat in. Each day I was able to go out with family without them having to push a chair and just to be able to wonder over to a shop window without asking someone to take me is just priceless. The company themselves couldn't of been more helpful in acquiring my chair and I thank BPFD with all my heart. P.S I have had many queries on where I got my chair and I've given your page details to them and told them they won't regret a purchase.
A review from Michelle R. D. So we took Bumblebee into Liverpool centre this morning and spent from 10 am till 5pm doing the tourist stuff and general shopping then down into the Cavern then a good 20 minutes back to the hotel and some whizzing about the hotel. I'm shattered but Bumblebee is still raring to go with a huge charge left in him even grumpy husband is impressed!!
A review from Roberta R. H. Love my new chair 😁
A review from Sam M.M. I though the Sam thing but I’ve been able to be more independent and that is worth the money to me. I went a dog ‘walk’ in a country park the other day which included muddy grass, steep inclines & cobble and it handled It great ... was surprised And really happy 😃
A review from Melita S. Recently returned from Vegas. It's quite hard to get around Vegas on an electric chair because the pavements are terrible and you have to go in so many lifts everytime you go anywhere! My wheelchair was brilliant though. Thoroughly recommend it to anyone. A lot of people asked me about it ( you should make up little cards Shaun Atkinson like Bose do) many commenting how good it was. I had booked a taxi pick up from the airport, I told them about the chair, but when we got there they insisted I had to travel in an ADA ( disability van) it took them 45 minutes to get it to the airport. They would not fold it up, said it was against Nevada law and I was trapped, safely bolted down in a van. I was humiliated! After that the taxi drivers who collected us from the hotel were more than happy to put it in the boot, most commenting how brilliant it is. Most of our travelling around Vegas was on the monorail. Each compartment had two wheelchair spaces. As I said many people commented on the chair, saying how nifty it is. No problems charging it and the batteries lasted ages. When we flew out the cabin crew were happy for the batteries to go in the bag I carry for them and the crew just popped them into a wardrobe, on the return trip the crew insisted on wrapping them individually into blankets and putting them in separate lockers!
A review from Paddy R. I went through Splits airport in Croatia the security people were looking underneath my J10 . for the batteries to check they were lithium they were amazed where they were took them out checked them and slid them in again no bother and Splits is strict .
A review from Stephanie H. Shaun has been the most amazing helpful person! My mom bought one of the folding electric wheelchairs and it has brought her so much freedom! She's even been able to bring it to Mexico with no problems, and be able to go where she wants, without relying on anyone to push her around. Thank you so much for your amazing support with any problems that have come up. Your customer service is amazing!!! Anyone having doubts wether to purchase from your company needs to be assured that they will get nothing but the best! Thank you so much for everything!!!!
A review from Stewart W. This may be quite a long review. I want to let you know how the 10J folding electric wheelchair has changed my life. I will leave the few bad points to the end. First you contact Better Products for the disabled on the internet. I then got a call from a lady who made sure I got to see the right chair for my height and weight. She made an appointment for David to come and demonstrate the chair at my home. Even after I had agreed to by the chair the demonstration continued and David made sure I had the chair set up for my needs. After 2 Weeks David returned with my set up chair and again spent a long time making sure I knew all there was to know about using it. Using the chair does take a little getting used to but after a few days I was ready to take it anywhere. The chair proved able to go anywhere I wanted it to do. You can use it in tight spaces because of its ability to turn in its own length.. I have used it on all sorts of surfaces and it has proved able to go on wet grass, loose gravel, quite steep hills, city and country. The battery power is more than adequate and the chair is comfortable for a days use. I had seriously reduced my activities but am now able to lead a very full life because I can get around. The chair is light enough for me to lift in and out of the car. It can easily be used on the Manchester trams and is strong enough for my rather heavy frame. I am often approached by people wanting to know where I got it from because they are impressed by how I am able to use the chair and how smart it looks. Now the bad points. There is a clip that you put on to stop the chair collapsing. It does this well when it is properly secured but it is all too easy to not attach it properly. It probably needs a re-design to make it work properly. There is a bag underneath the seat which can be scraped across the floor when the chair is folded. I have had some problems getting a replacement luggage bag from them. On the plus side I now have two bags to store the chair in. I think this was just a matter of bad communication which I may be not entirely at fault mainly because I have lost David’s phone number. In summary if you are finding your life is getting smaller because of walking problems then get one of these chairs and start a whole new life. I have just had a 2 week holiday in Scotland in town and country and the chair has performed incredibly well and I have as a result had a fabulous time.
A review from Kathrine O. Excellent company. Would recommend them. Very good customer service
A review from Jackie B. Took mine to London on train from Scotland so easy and taxi drivers loved it ❤️❤️❤️
A review from Melita S. Melita S. added a new photo to the album Vegas — with Shaun Atkinson. Yesterday at 02:47 · Las Vegas, NV, United States ·
My wheelchair did me proud today. Could see the hotel from the top if the stratosphere and decided we would come back via pathway. Very uneven in a lot of places but the scooter kept going. Rob found it hard going in some places with his bigger one.(Facebook 14/09/2017)
A review from Paddy R Unbelievable piece of equipment so handy for taking on flights and coaches. Relaxing with the foot rest up after coming to my hotel from the town in Serbink Croatia. The batteries are well protected inside the metal covers going down to the back wheels that is the batteries with the two we blue dots to press those lets you know what power is left in them. You remove the joystick unit in seconds and take that into the cabin with you there is nothing much can damage your chair once folded. Same in the coach luggage holds... great independance without needing someone to push. It made my holidays this year...
A review from Linda S. Excellent service from really friendly people, I had had a demonstration from Shaun a few weeks ago, dissapointed chair a bit small for me, however on Tuesday David brought a larger chair to demonstrate, absolutely ideal !! David took time to explain everything on the chair , took me outside for a trial run, nothing was too much trouble for him, even though it was pouring with rain! Today Saturday David has delivered my chair, he did not leave my home until he was satisfied I was comfy with my chair. Thank you so much to Shaun, Fiona and of course David, I am now not dependent on someone pushing me around ..(Facebook 09/09/2017)
A review from Dagmar S. I bought A j10 in red are year ago, as we live in Western Canada, we were not too sure of the delivery order of the service if ever needed. Took it to Mexico for two weeks and it performed excellent. As it was a very large resort are used it every day to explore and did not half to recharge it for the whole two weeks we were there. Just had an electrical problem and through emails and a short video to Shaun, The parts that were needed arrived at our door in about a week, install them and it's perfect again. So impressed with this chair it works well on grass also, it gives me so much freedom. Even though the hand control is very touchy side to side the more I use it the better it is getting. I would highly recommend the J 10 to everyone. Absolutely love my red chair and I always get compliments on this wheelchair (Facebook-07/09/2017)
A review from Raymond J
Your fold up power chair on Britannia 7th August 2017
(Facebook - WHO PINCHED MY WHEELCHAIR 03/09/2017)
A review from Katie S. D. Las Palmas Subdivision, HI, United States Currently in Lanzarote! The wheelchair is amazing! Battery last FOREVER literally lol! It's amazing going up hills and inclined with no struggle! It's definitely worth the purchase it's just so easy to use 😊 (Facebook - WHO PINCHED MY WHEELCHAIR 28/08/2017)
A review from Peggy P. Hi Shaun and everyone, just to let you know I am at the Great Dorset Steam Fair with my T12! Terrain could be better, site for those who don't know is on farmland but the chair is coping and the battery lasting and lasting. Happy BH Monday to everyone! (Facebook-28/08/2017)
A review from Raymond J Hi Power chair worked well around Britannia easy access around boat lifts passage ways on and of at ports we call at. Good on charging. Had a great time. Thanks Ray+ (Facebook - WHO PINCHED MY WHEELCHAIR ·28/08/2017)
A comment from Raye G S Absolutely fabulous! I have just begun using my 10J and wouldn't be without it! I thought it was out of my price range, but glad I bought with piece of mind from a UK dealership that provides a brilliant service! It's admired by all! (Facebook comment 17/08/2017)
A comment from Fiaza K. I bought it as we were travelling to USA and it is superb... easy to fold and charges quickly. Highly recommendable (Facebook comment 16/08/2017)
A review from Donna M B: Just received my back cushion thank you for all your help. Could not say enough about this company from the help fitting of the wheelchair. Delivery when they said it would come. The help afterwards answering my question. Would recommend them to everyone (Facebook Better Products page-Visitor Post-16/08/2017)
A review from Amanda W: Just received my 10J today absolutely love it, it's amazing. So responsive and light but very sturdy, the customer service is brilliant always someone on the end of the phone when needed. Can not praise this company or the chair enough it will change my life for the better, thank you all especially David who brought it out to me today 1 day from ordering to receiving. (Facebook Better Products page-Reviews-13/08/2017)
A review from Heather B M : I have had Betty, my 10J, nearly 3 weeks now and cannot imagine life without her. We took her to a campsite in Scarborough for a week and she coped amazingly. Going from tarmac to grass to gravel to concrete with no problems. I even managed to storm off after a disagreement for the first time in years! These chairs may be pricey, but the way that I have regained some independence is priceless! (Facebook Better Products page-Review- 07/08/2017)
A review from Kathleen W.: I have had my red one for almost a month and I love it. It's the best chair I have had. I can go out with family and friends as it fits in any car and I have just booked a flight with Flybe (small prop plane) Edinburgh to Southampton and they accepted it for the flight with no problems. 😊 I have been able to find dropped curbs to go up and down so not been an issue. The chair is very comfortable and I have sat in it for 6 hours one day and was ok. The cushions that come with it are very good. (Facebook 05/08/2017)
A review from Colin B: It's a great chair, I have one and it's been around the world with me. It gives you your freedom back. (Facebook 05/08/2017)
A review from Carole A: Thank you, and I am loving every minute of my new chair, thank you. Has given me a new life xx (Facebook 05-06/08/2017)
A review from Donna M B: Just got mine and it's lovely - wish I got one sooner as it fits in the boot or car plus my shopping. It's easy to move about and brilliant in the house too (Facebook 04/08/2017)
A post from Paddy R : I have been using my new 10J now for a few weeks the reason for buying was for car boot and holiday use, especially air flights. I do have a larger heavy duty power chair, but not possible to take on flight or car boot for shopping. I do not drive so owning a wheelchair accessible car or van is not an option. Now with the 10J it fits the boot of all family members cars and I don't have to depend on someone to push my manual chair. It gives me total freedom to do my own thing once out of the car. My Heavy duty chair has been out of use lately waiting on new batteries and I have been using my 10J. It may not have the speed ratio or the mileage distance as my 10J but I find it a great substitute till my HD Chair is back in action and I can reserve my 10J for those special duties. Thank you to Shane and Staff at B P F D P. for all your help and assistance when I was buying my 10J and I would recommend it to all with limited mobility - best money I ever spent . .(Facebook Better Products page- visitor post-03/08/2017)
A post from Gemma R fundraising :
...I have recently found the perfect chair for me by ‘Better Products for Disabled People’. It has some amazing abilities and for me, it would be incredibly liberating. It can travel over all terrains, from rocky cobbles to smooth inclines of grass! With 5 gears and suspension it can tackle hills at (12 degree?) incline. That would mean no more tired out carers from pushing me up big hills! But overall, what makes this chair the only one for me is its capability to fold away and be stored in the boot of my car whilst the batteries charge inside the house, THAT’S RIGHT IT HAS DETATCHABLE BATTERIES! I can actually charge it in my house this time! (https://www.gofundme.com/gemmas-electric-wheelchair-fundpage- 20/07/2017)
A post from Pauline D: Just wanted to say thank you to David for all your help today with my new chair. Excellent customer service, friendly and pleasant. Highly recommended (Facebook Better Products page- 17/07/2017)
A review from Colin B. I have one and it's fantastic. I have taken it on a cruise ship, wonderful. (Facebook Better Products page - 12/07/2017)
A review from Kathleen W: Best chair I have ever bought... I can now go out with friends and take my chair in their car as it folds so small. (Facebook Better Products page - 11/07/2017)
A review from Wendy W.: Hi I have one of these chairs mine as been everywhere up and down hills over gravel paths you name it I have been there and the charge time is brilliant! I can use mine all day and it never drops its charge. Probably twice a week I charge it just to keep it topped up x (Facebook Better Products page - 12/07/2017)
A review from Eileen L.: Great on grass. Only had a short ride on gravel but was ok. The only thing that's not suitable is sand and of course freshly dug earth.... it's a life changer for us. I like the fact that it folds up flatter than the manual and can be put into the boot of any car. We took delivery of ours on Friday. All I can say is that it's fantastic. Already changed our lives. I usually push my husband in a manual chair but was finding it difficult uphill. Because of this it stopped us from going places and doing things. Since Friday we have been out for long walks to enable him to get used to the controls and get his confidence. Already he is enjoying talking to people and stopping to watch the wildlife and admire people's gardens. This will really help us when travelling or going out for days. It takes up less room when folded than his manual chair..... Go for it !!!! These chairs are great indoors too x (Facebook Better Products page-11-12/07/2017)
A review from Tina C : Had my 10J since January, but only started using it in the last couple of months. It is amazing and never seems to lose charge! The controls are so sensitive so the adverse camber of pavements is something I'm trying to get used to, but that's my perception, the chair copes really well and as I practise more, I gain in confidence. I cannot tell you the difference it has made. To be able to go out when and if I want. I went to the park on my own, just to chill, the chair managed the paths, slopes and the grass with ease. Then off to the pub and a taxi home if one too many, without the worry of will it fit in the taxi boot. This chair is a life changer! Get one, you won't regret it. (05/07/2017-better products Facebook page)
A review from Carole A: Have just had my demo half an hour ago. 😊. Brilliant chair have fallen in love with it, definitely going to get one. Would recommend it to anyone xx These chairs a brilliant I will be getting one in the next couple of weeks, can I make a suggestion to everyone , I couldn't afford to pay straight out for it so started my own crowd funding page on just giving, people have been fantastic and so generous, I only have £200 to get now and I can order my chair, I never thought I would get it so quick, just a thought for all lovely people out there xxx (better products Facebook-06/08/2017)
A review from Karen S.: Hi just an update, first day without rain since my 06J arrived so I bit the bullet and drove it to work and back again! Found I had to detour some streets as they've no low curbs so I feel a letter coming on to my council lol. That aside the chair did well and I saved on taxi fares. Might be able to take th L plates off next week. ☺️ (30/06/2017-Facebook)
A review from Jean S. Got one today just been round the streets on it they are brill (10/06/2017-Facebook)
A review from Eileen L. So easy to fold and unfold. If you take batteries out it's much easier and lighter to lift. Batteries slide out easily as they're under each armrest. You can use one battery and charge the other or charge both together. I like the fact that it can be put into manual if needed and the controls can be moved or taken off very easily. The control can be put on the back if you need a carer to drive it for you. We've just had a demonstration at our home and are very impressed. So much so we have one on order. It will change my life as well as my husband's. I am finding it increasingly difficult pushing a manual chair especially up hill. x (09/05/2017) Just waiting for ours to arrive. Can't wait. It will change my husband's life and of course make mine easier too. No more trying to push the manual chair uphill. It will allow us to do more things and is brilliant for holidays. It actually takes less room when folded than the manual. If you want to make it even more easy to lift into boot.. Its so easy to slide batteries out from under each arm rest which takes around six pounds off the weight. Just fantastic.(11/06/2017-Facebook) Yes can be used in the rain... Only thing you don't drive on is sand (11/06/2017-Facebook)
Beautifulkountrygirl Bj Glaze review – 5 star Hello everyone I just to let you guys know since I got my J Series my life has changed. My J Series lets me travel with ease. It's only a 3 step process to fold up and the J Series is so compact it fit into any compact car. The batteries are long lasting I rarely have to charge it. I love my J Series to death. Actually my J Series gets more attention than me LOL! I don't regret buying this wheelchair at all in fact I will incourage everyone to invest in one it gave me my life back thank you Shaun Atkinson (23/05/2017-Facebook better products page)
A review from Miranda M: I had a demo & took it for a test drive yesterday, it is absolutely fabulous ordered today & can't wait to have it. Thanks for coming out to see me Fiona ☺️
A review from Joe Smith I can't recommend this chair highly enough, it changed my life. I've never run mine continuously till the batteries run out but it goes some between charges, it's limited to about 4 mph, which is quick enough, folds to fit in any car, and overall is a fab product. Had mine just coming up to a year. (14 May at 17:21-Facebook)
A review from Fiona S: We've had Shaun's 3 days now and so far it is great. I have no problem getting it in and out of the boot. We went to London on the train today. We were out for 7 1/2 hours. Very pleased so far. (15/05/2017-Facebook)
A review from Laura K.: I love my chair. Again battery life is just amazing. I got up to London on the train for hospital appointments all around back home, around the local town and still it's on green!! X (13/05/2017-Facebook page)
A review from Fiona Rutt I thought long and hard before buying a new chair because I'd bought several which failed on various fronts, mainly transporting and actually doing what it needed. Then I found Better-products for disabled people's folding chairs. I now have a blue J10 which given my MS seemed to fit the bill. Folding so in the boot no problem light enough for me to lift in, practical coped with public transport , children's farm (grass and shingle pathways) local trips to shops hospitals etc. Battery life astounds me still...(05/05/2017-Facebook ) I've had my j10 on great northern east coast trains no problem (12/05/2017-Facebook)
A review from Dagmar Schwientek: We bought a red one last year and I'm so happy with mine that chair is the best chair I ever bought!! We just came back from a holiday from Mexico and had so much fun with it, we took it everywhere we went. We live in Canada and so many people are asking me where I bought my chair ☺️ thanks again Shaun (21/04/2017-Facebook)
A review from Michelle R.D. Thank you for organising home demo your guy was lovely really polite and chatty. (17/04/2017-Facebook)
A review from Caroline Birch: Customer service is second to none. I needed some bolts that had come off my wheelchair and received them free of charge and was even offered for someone to come and put them on for me. Can't say a bad word about the products or the staff! What can I say. I love my wheelchair ☺️ (Facebook-15/04/2017)
A review from Stephen McChrystal : My chair has given me a new freedom. I'm now a regular train traveller and have built up my confidence for negotiating busy cities. The after-sales service has been first class.(15/04/2017-Facebook page)
A review from Bashir S. Thank you. David was great with the Product demonstration and very helpful. Certainly made my decision to purchase very easy for us.(10/04/2017)
A review from Clare Page: David and Shaun Atkinson delivered my chair yesterday it gonna make my life so much easier just need to practise using it before I can go out on my own it's gonna take time but that's ok I have all the time in the world xx (Facebook-08/04/2017)
A review from Stephen McChrystal: Hello again. You can quote me on this: Since owning one of the chairs I've had superb after-sales support from Shaun, the director. Recently, after having an accident with the charger, a replacement arrived the following day. Now that is customer service. The chair continues to be a real asset to my independence. Stephen McChrystal. (06/04/2017)
From Karen H- Facebook review I am having an amazing time in my chair, great independence, and it is fun to. I have been on all sorts of terrain and it has coped really well. It does not like shingle paths bit to slidey though lol. I have had loads of people compliment it, as they are surprised at how easy it is to fold up and down, in just a few seconds. (Facebook-better products page- 06/04/2017)
From Jane Butcher- Facebook review Just had our free demo, had an hour testing both size chairs, Ben lived it was able to manoeuvre the chair easily and confidently. Folds so simply and light enough to lift in and out of the car. Dave was extremely patient and explained and demonstrated everything clearly and simply, we've ordered one! (Facebook -better products page-04/04/2017)
From Wendy Walton- Facebook reviewI managed to afford mine by fundraising worth every penny don't knock it till you have tried it! It's the best wheelchairs on the market I am an amputee and I would be lost without mine it gives me my independence back I can fold and unfold the chair on my own give it a try and see for yourself we don't choose our disabilities but we can improve our independence... They are brilliant and worth the money...(Facebook-better products page-30/03/2017)
From Peggy Pryer- Facebook review A friend has just had one of these delivered and a pink one too which was exactly what she wanted. It is making such a difference to her life already. Well done Shaun and your team, it was delivered within two days of me sending you my friend's phone number, what a service! (Facebook -better products page-02/01/2017)
From- Laura Kirk-Facebook review Been breaking mine in today!! I absolutely love it. My partner of course just wanted to know how fast it goes! It's fast enough!! (Facebook-betterproducts page-28/11/2016)
From- Melita Sheppard-Facebook review I love my new scooter. I have taken it into many different locations and it hasn't failed me yet. Took it to Exbury gardens a couple of weeks ago, it managed most of the terrain really well. I was impressed. Like other scooters it wasn't keen on gravel but it coped really well with transition from concrete pathways to forest. I have also been shopping with it. It's much easier to load into my adapted car using the ramp than my precious power chair. My friend who is often with me when i go out has expressed the same. It folds really easily, and is so much sturdier than other small scooters. I have another which I won't name that folds, but ai felt very low on it. This scooter keeps you higher so you are easier to see. Love it. (Facebook -better products page-31/10/2016)
From- Jackie Murphy-Facebook review I use a electric wheelchair outdoors for distances of more than ten minutes due to chronic pain. This wasn't an easy decision to make, but I had become a bit of a recluse, reluctant to leave home. That chair changed my life. However it was too big for travelling. A friend recommended better products for disabled people as my partner had booked a cruise and I wouldn't go without the chair. Shaun offered a free demo but because of the distance (I live in Dorset) and time factors this wasn't possible. So he offered me a money back guarantee if I wasn't completely happy. So I ordered a J10 as I'm a larger lady, and went ahead with the holiday. It was easy to take on a plane, I had to detach the batteries to take on as hand luggage, which was a bit fiddly, but this improves with practice. The hand controller is very easy to remove. There is a handy bag under the wheelchair to store bits, but I put it into my hand luggage with the batteries. The taxi from the airport was a tight fit with two large suitcases as well, but it did fit in the front passenger seat as advertised. My partner has health problems too, so cannot lift, but the driver managed almost single handed, and she didn't swear at me! There were no problems at all on the cruise, and in fact, drew a lot of attention. Other chair users had big and bulky machines which had to be kept in their cabins. Mine slid under the bed! It folds as easy as the videos show, but it's a bit tricky to get it to stand up still. I think this needs a bit more practice on my part. I was allowed to go on coach trips which other passengers weren't able to do, and the coach drivers just picked the chair up to stow it in the hold without folding it! Negatives! It's not as comfortable as my big wheelchair. It beeps at you when you least expect it. But it has all the easy handling and movement of my regular chair, but isn't as fast. I would totally recommend this as an addition for travelling, or even for regular use if space is tight at home (it's now stored in my meter cupboard until my next trip). I've scratched the paint on the footrest, but that's why I got a black chair. I'm quite clumsy. (Facebook-better products page 28/10/2016)
From- Peggy P. -Facebook review Have had my electric wheelchair from Shaun for over three months now. Brilliant aid to my mobility! If only It had been available all those years ago (28 now), when I first needed wheels under me to get around. The major difference between this chair and other aids I have used, (electric scooters and a standard electric wheelchair), apart from it folding,(brilliant when travelling on packed Virgin trains as I did in June), is the fact it turns on itself making turning around in a very limited area a doddle. Ideal particularly when shopping! Shaun is a remarkable man. If only he had been around when I first needed wheels to aid my mobility. I have met many 'Sharks' out there in the field of selling mobility aids. All they have been interested in has been making money from unfortunate people like me. They have had no interest in ensuring the product met the needs of the individual, unlike Shaun! Just comparing what Shaun is selling his electric wheelchairs for in relation to other much publicised companies out there says it all for me, nearly £1000 difference! Thanks Shaun for all you are doing to make life more bearable for many people like me! (Facebook-02/10/2016)
From- one of our customers -Facebook review (Wendy W) If anyone is interested in these wheelchairs then you need to book a demo I have just had mine, let's put it this way it's the best wheelchair I have ever seen it is perfect for me fits in the car with the hoist with no problem. Shaun and his lovely wife were fantastic they came all the way from Blackpool to Nottingham to show me. To be honest I was already hooked by the videos and feedback by other happy customers mine is now on order (25/08/2016-Facebook post)
From- one of our customers reviews Have had my yellow 10J for a while now & I am really pleased with the quality, service & value I have received from Shaun & co who I have met a number of times.
The chair is perfect for town centre shopping & is also equally at home on dry grass & lightly gravelled ground.
I was also able to order a carry bag for the chair which will help protect it from baggage handlers when I go on holiday. This chair will pay for itself as hiring a chair everytime I go abroad costs about £140 for a week as a scooter would not be appropriate for my needs.
To Keep this a balanced review I just want to mention the only niggle I have come across; regular electric wheelchair users will notice that the hand controller is not as responsive as other standard built electric wheelchairs & does take a while to get used to. However, this must be put into context as this is a travel chair, a third of the price of an average chair supplied by the NHS & is a just quarter of the weight.
A great buy. (07/08/2016)
From- one of our customers -check it on main page -reviews Excellent Customer Service I ordered and paid for a great pink wheelchair after a demo with Shaun. Unfortunately, when it arrived it wasn't big enough to fit my ample frame comfortably, although we had hoped it would be with a couple of adaptions. I let Shaun know and he just picked it up and refunded me in full today. He is a caring and trustworthy guy who does his best to get things sorted for his customers. Couldn't ask for more and he will keep an eye open for a solution to my folding wheelchair needs. Well done. :) JW (28/07/2016)
From- one of our customers -check it on main page -reviews Great Company - Great Chair Can't fault the service or product. I was lent a demonstration chair whilst my new one was being shipped from the manufacturer. It's comfortable, easy to fold and good quality. Love it! (15/06/2016)
From Edd Fairchild Absolutely love my new wheelchair. I’ve got an NHS electric chair which is brilliant but it can be a pain when I want to go away as its too big and bulky to take on a plane. This means I have to be pushed or even worse hire a scooter which is totally unsuitable as I cant get off it and walk anywhere - this makes me feel very excluded. Found this wheelchair and love it. Service has been great and am even more pleased to find that this chair fits into a Smart Car boot! Honestly!! Will add a picture in a few days. (24 May at 20:28-Facebook-Better Products For Disabled People-page)
From Robert (stanbrihno)Hello Graham, it's been going really well. One of the connectors for the batteries was bent which was the reason it wouldn't move to begin with. We have tested it across some very bumpy ground and it's been brilliant. Easy to fold to get into the car and admired by many people. It now looks loves and used with a couple of the black caps missing but it's the only one around my city and it's made a world of difference to where I get to go and how independent I can be. It's given me some of the world back to explore. Many thanks x (01/05/2016-ebay)
From Alan Mandall Crawley Purchased wheelchair 2 months ago Great purchase easy to use and fold up for transport had my doubts but glad I did only one niggle heavy.but over came problem now no problems would recommend.(27/04/2016)
From Stephen McChrystal 'Hello Shaun and the team. I have now owned my new wheelchair for over two months. The best thing about it is the way it folds up. It folds to the size of a chunky suitcase in one movement and fits neatly into the back of the car. We even had it in the back of one of those tiny Toyota things. Its manoeuvrability is precise and positive while the battery life means I can just leave it a long time between charges. I love the colour and the design. Like all rear wheel steering free rotating front wheel wheelchairs, it can go a bit astray on undulating surfaces. It likes flat pavements with no camber. It's not impossible to steer it around the uneven pavements of my home town; it just needs a bit of practice-slow is best. I made my wheelchair bus debut last week with no problems while I can get around indoors very well. It's well made, well designed and reasonably priced. Thank-you, Steve.'(21/04/2016)
From M.M. BETTER PRODUCTS FOR DISABLED PEOPLE 'If anyone is thinking about getting one of these wheelchairs don't think to long it will change your life it will give you back your independence we purchased 3 of these for our residents 2 months ago and they have never looked back they have given them a Lifeline to the outside world again we was a bit unsure about getting them at first but we spoke to the Seller and he came and did a demonstration he has to be the Nicest man you will ever meet he took time, care and answered all our questions. And another good point with these wheelchairs is folding them up and putting them in the boot of any car because they fold up that small you can even take them on the plane so if you just need that little extra support when you just can't make it in your steps just get one of these wheelchairs and start to live again.' (19/04/2016)
From L Humphrey Thank you for donating towards the M.S Society (21/03/2016)
From Emma Major Folding Electric Wheelchair BPDP 10J Review A month ago my folding electric wheelchair arrived from Better Products for Disabled People. I invested my back dated Personal Independence Payment into this purchase after finally agreeing with Occupational Therapists that an electric wheelchair would broaden my life beyond what I could enjoy with my mobility scooter.
I tried lots of different electric wheelchairs before deciding to ask for a trial of the BPDP10J but all of them had one major drawback, they wouldn't fit in our car, let alone in a smaller car. My goal for the electric wheelchair was to get out and about more with friends in their cars and for work using taxis; but the conventional power chair market had nothing which could help with this. It was the folding aspect of the BPDP10J which appealed to me and made it something worth trying.
I emailed BPDJ and spoke to Shaun who said he had a customer who would happily bring his wheelchair to me to try. Within a few days Alan and his wonderful wife arrived at my house with his BPDP10J wheelchair, unloaded it, opened it and invited me to have a spin. I couldn't believe how easy it was for Alan to get the wheelchair out of his car and was amazed by the simple way it opened up ready for use. I had a slow, and then quicker, spin around the close outside my home and was sold almost straight away. My only concern was that the footplate was small and meant I couldn't get my legs comfortable, which I knew would become a major issue with my MS pain. Alan said that BPDP were looking at making larger footplates and I should speak to Shaun, which I did who said he would make it happen for me, no problem at all.
I can not overestimate the benefit of speaking to someone like Alan who is also disabled and seeing the chair in action; or the positivity of Shaun at BPDP in every conversation we ever had and the way he completely understood what my issues were and what I needed. I was concerned that I would be getting the first of the newly designed models, but was reassured that they would make sure the chair would be altered to meet my needs. I was safe in their hands.
The worst part of the whole experience from enquiry to trial to order to delivery was the wait to get the 10J model; it seemed to take forever to arrive from China and make it through customs. But it was worth the wait, which actually was less than 3 weeks, to have the first of the newest specification models with the larger footplate; it is wonderful.
Over the last 3 weeks I have tested the BPDP10J all over the place. I started around the house but quickly decided I needed a larger space to practice my turning skills, especially my reversing. I think this was as much to do with my hand eye coordination, extremely minimal eye sight and confidence than anything.
We decided that the best place to go would be our local supermarket and I put a warning on Facebook for everyone so that they knew the yellow peril (Alan named us thus) was on the move. I know the store well and have taken my mobility scooter there quite a few times and therefore this was a good place to compare and contrast as well as try out the BPDP10J maneuverability.
Mike and I were both really impressed with how little space it needed in the boot of the car. It could probably fit behind a front seat if no one was in the back, but we haven't tried that out. In the supermarket I was shocked by how much better it could get round obstacles and corners, it literally turns on a penny if I get my hand eye coordination sorted. It can get through much smaller spaces and is much smoother as well as a much more comfortable position, leaving me less tired and therefore more able to cope with the other MS symptoms. The yellow colour did nothing to help people see me, but I've decided that that's as much to do with being lower and disabled people being invisible than anything else.
I took the 10J to a garden centre, a local coffee shop, to a restaurant, to the theatre, to a scouting meeting and to church over the next few days and the only problems I encountered were that it doesn't cope so well offroad and that everyone wants a go!!
Then this past week we have been on holiday in Lancashire. We were staying in a beautiful cottage in the countryside and we took both the mobility scooter and the BPDP10J. The plan was to use the mobility scooter around the farm and anywhere with offroad type elements; and use the wheelchair everywhere else. Over the week I took it all over Blackpool with great success along the promenade, across tram tracks, down the piers, through arcades and shops and into restaurants; around Manchester city centre and across to the old UMIST campus; to a number of different restaurants where it was always the most comfortable seat in the place; and I even got down to the lamb pens on the farm which I really didn't expect to manage.
So, in case you haven't guessed, my verdict is that the BPDP10J is brilliant. It fits in pretty much any car, it goes on for miles and miles, it's really comfortable and easy to use and it looks cool too. I won't use it for a walk in the woods, but pretty much everywhere else it is my wheels of choice.
I have received no remuneration for this review, but Better Products for Disabled People have made a £100 donation to the MS Trust in my name. (03/06/2016) Emma's Blog-MS CALLING